Return Policy

Return Period

You may return most items within 30 days of delivery for a full refund or exchange. The return period begins on the date you receive the item. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.

Return Conditions

All returned items must be in their original condition, unused, and in the original packaging with all tags and labels attached. Items that show signs of wear, damage, or use may not be eligible for return. We reserve the right to refuse returns that do not meet these conditions.

To initiate a return, please contact us through our contact form or by phone. We will provide you with a return authorization number and instructions for returning your item.

Cost of Return Shipping

If you are returning an item due to our error or a defective product, we will cover the cost of return shipping. For returns initiated for other reasons, you are responsible for the cost of return shipping unless otherwise stated.

Return Process

To return an item, please follow these steps:

  1. Contact us to obtain a return authorization number.
  2. Package the item securely in its original packaging, if possible.
  3. Include the return authorization number with your return.
  4. Ship the item to the address provided in your return authorization.
  5. Once we receive and inspect your return, we will process your refund or exchange.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Items that have been used or damaged by the customer
  • Items returned without original packaging
  • Custom or personalized items
  • Items that have been opened and cannot be resold
  • Items returned after the 30-day return period

General Legal Requirements

This return policy complies with applicable consumer protection laws. If you are located in a jurisdiction that provides additional return rights, those rights are in addition to the terms of this policy. We reserve the right to modify this return policy at any time, and such modifications will be effective immediately upon posting on our website.

Order Cancellation Policy

You may cancel your order within 24 hours of placing it, provided that the order has not yet been shipped. To cancel an order, please contact us immediately. Once an order has been shipped, it cannot be cancelled and must be returned according to our return policy.

Refund Procedure

Refunds will be processed to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account after we have received and processed your return. If you paid by credit card, the refund will be credited to the same card. If you paid by another method, we will process the refund accordingly.

We will notify you via email once your return has been received and processed. If your return is approved, you will receive your refund within the timeframe specified above.

Contact Information

If you have any questions about our return policy or need to initiate a return, please contact us at:

Vlozarinnnchap
4112 Aspen Grove Ct
Charlotte, NC 28203
Phone: +1 (404) 650-3290
Email: support@vlozarinnnchap.world